KadranPrivacy and terms
Last updated 13 November 2026. This page is written in plain language on purpose. Questions: hello@kadran.online.
What Kadran stores
- Your account: your email address, your company name and a scrambled (hashed) version of your password. We cannot read your password.
- Your reports: the rows of the files you upload, email to your private Kadran address or send through an integration. Kadran keeps the rows and the column layout, not the original file.
- Your targets, if you load them.
- A sign-in cookie so you stay signed in. There is no advertising or tracking cookie on the app.
Kadran does not ask for, and you should not send, personal data about customers such as names, phone numbers or ID numbers. The dashboard only needs dates, sites, brands, models, advisors and statuses.
Where it is stored and who can see it
- Your data is stored on a server in Frankfurt, Germany, on an encrypted disk, and every connection uses HTTPS.
- Each client's data is separate. You only see your own account.
- Emailed reports pass through Cloudflare's email service on their way to Kadran. Hosting is provided by Fly.io. These providers process data only to deliver the service.
- Kadran's operator can technically access the database for support and maintenance. We will only look at your data when you ask us to help, or to keep the service running.
- We never sell your data and never use it for advertising or to benchmark you against other clients.
Your control
- Delete: you can remove any source from the Connect page. To delete your whole account and every row, write to hello@kadran.online from your account email. We do it within 7 days and confirm.
- Export: ask for a copy of your data at any time and you will receive it as a CSV.
- Stop sending: turn off the scheduled report in your CRM and Kadran stops updating.
Terms of use
- You confirm you are allowed to share the data you send to Kadran, for example because it belongs to your own dealership or group.
- Kadran is a reporting tool. The numbers depend on the files you send and the column meanings you confirm. Check them before making decisions.
- We aim to keep the service available, but we do not promise uninterrupted access, and we may update the product and this page. We will tell you about changes that affect your data.
- Subscriptions are monthly, invoiced in US dollars, and can be cancelled at any time. Cancelling stops the next invoice. Your data is then deleted on request.